Refunds & Returns

At CÉNOIRE, we are committed to ensuring the highest standards of safety, hygiene, and product integrity for all our supplements and wellness products.

ALL SALES ARE FINAL

Due to the nature of our health and wellness products, we do not accept returns or issue refunds once an order has been processed and shipped. This policy helps maintain product safety and ensures every customer receives items that are fresh, unopened, and uncompromised.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@Cenoire.shop with your order number and photos of the issue. Our team will promptly review your case and send a replacement if applicable.

ORDER ERRORS

Please double-check your shipping information before checkout. CÉNOIRE is not responsible for orders lost or delayed due to incorrect shipping details provided by the customer.

EXCLUSIONS

We do not offer refunds or returns for:

• Change of mind or buyer’s remorse

• Delayed shipments due to customs or courier issues

• Opened or used products

• Discounted or promotional items

For any concerns or inquiries, please reach out to support@Cenoire.shop — our team is always here to help resolve any issues swiftly and professionally.