Terms of Service

Welcome to CÉNOIRE. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.

1. General Information

This website is operated by CÉNOIRE, a UAE-based wellness and recovery brand offering premium supplements, capsules, gummies, powders, and personal care products. Throughout the site, the terms “we,” “us,” and “our” refer to CÉNOIRE.

By using this site or purchasing from us, you agree to comply with these Terms, along with any other policies or notices referenced herein. If you do not agree, please discontinue use of the site immediately.

2. Eligibility & Responsible Use

By using this website, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction. You agree to use our products and services only for lawful purposes and not to violate any applicable UAE, US, or international laws.

You may not use our products for any medical, diagnostic, or unauthorized claims beyond those indicated on our website.

3. Health Disclaimer

Our products are dietary supplements, not pharmaceutical drugs.
They are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on our website, product packaging, or communications is for general wellness education only and should not replace professional medical advice. If you have health concerns, allergies, or are pregnant or nursing, please consult your healthcare provider before use.

4. Product Information & Accuracy

We aim to provide accurate product details and images; however, variations may occur due to updates or natural ingredient differences.
CÉNOIRE reserves the right to modify product formulations, packaging, or pricing at any time without notice.

5. Purchases & Payments

All payments are processed securely via Shopify Payments or other approved gateways.
We reserve the right to refuse or cancel any order suspected of fraud, resale, or misuse.
Prices are listed in the selected currency at checkout and may vary due to international exchange rates or fees.

6. Shipping & Delivery

We proudly offer worldwide shipping from our fulfillment centers in the USA and Asia.
Delivery times may vary based on destination, customs, and local postal services.

For full details, please refer to our Shipping Policy.
Once an order has been shipped, we are not responsible for delays caused by carriers or customs authorities.

7. Returns & Refunds

For the safety and hygiene of our customers, we do not accept returns, exchanges, or refunds once a product has been shipped.
All sales are final.

If an item arrives damaged or defective, please contact support@Cenoire.shop within 48 hours of delivery with photographic proof so we can assist you.

8. Intellectual Property

All trademarks, brand names, formulas, packaging designs, website content, and digital materials are the exclusive property of CÉNOIRE.
Unauthorized reproduction or distribution is strictly prohibited.

9. Limitation of Liability

CÉNOIRE shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or services.
By purchasing, you acknowledge that results from supplements may vary from person to person based on individual physiology, lifestyle, and diet.

10. Privacy & Data Protection

Your privacy is important to us. Personal data collected during checkout or account registration is handled in compliance with applicable UAE Data Protection Laws and GDPR standards.
Please refer to our Privacy Policy for more information.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Updates to Terms

CÉNOIRE reserves the right to update or modify these Terms at any time.
Changes take effect immediately upon posting to our website. Continued use of the site after updates signifies acceptance of those changes.

13. Contact Information

For any inquiries, please contact:
📧 support@Cenoire.shop
🌐 www.cenoire.shop